Lupine is a New Hampshire based company that is best known for its adorably designed dog leashes, collars, and harnesses. I’m really surprised that I haven’t posted a Lupine review until now. We’ve had our original Lupine leash for almost as long as we’ve had Kitsune!
This article was originally posted on April 24th, 2017. It was edited/reposted on September 2nd, 2022.
Lupine Products
Most of Lupine’s products are made from high quality nylon webbing. I know – sounds like just another nylon dog leash right? But Lupine’s products come in a wide array of adorable designs! The first Lupine leash we ever got was a plain red one, but we’ve since decided to go with the “Wild West” pattern for Kitsune. Kitsune has 2 Lupine leashes, a collar, and a Roman harness.
All the products we’ve tried have been very well made. The buckles on the collars and harnesses are easy to open, but also very sturdy. The D-rings, for leash attachment, are also strong and firmly attached. The collars and harnesses are adjustable, and stay at the size you set them too. I love the padded handles on the leashes. They are the perfect size for looping around your wrist for a bit of added security in case you accidentally let go of the leash. I’ve never had a single instance of the leash clips not staying clipped to Kitsune’s harness, which is more than I can say for other leashes I’ve used.
Most of Lupine’s products come in different sizes for different sized dogs, as well as a size for cats. I’ve actually been using the small 1/2” width leash for Kitsune, even though he is probably technically a medium sized dog.
Lupine’s Lifetime Guarantee
If Lupine’s awesome designs and high quality products don’t draw you in, their lifetime guarantee should! Lupine will replace damaged products, no questions asked, even if your dog chews on it! You don’t even need to show your receipt. Just return your damaged Lupine product in the mail, or upload a picture via their website, and you’ll be sent a free replacement. Sounds too good to be true right?
We had the opportunity to put Lupine’s lifetime guarantee to the test! In May of 2015 I purchased Fen his first Lupine leash, a 1/2” width leash in the design “Muddy paws”. Like the leash we had used for Kit for many years, we had no issues with the leash we bought for Fen. Until, that is, I stupidly left Fen’s leash attached to his harness for a few minutes without directly supervising him. He was indoors, so escape wasn’t an issue, but I left the room Fen was in for a few minutes and returned to see that he had chewed his leash completely in half.
I decided to take advantage of my own stupidity and use this opportunity to test out Lupine’s guarantee. Hey, they do say they’ll replace damaged products even if your dog chews them. I filled out the EZ return form on Lupine’s website and included the above picture of our broken leash. The form was easy to fill out and the best part? Not long after filling it out we received this in the mail…
Our replacement leash!
How awesome is that? The whole process was fast, and hassle free. Lupine replaced our leash even though I let them know that I had purchased it a few years ago and that the damage to it was caused by my dog.
FYI, I kept the fact that I am a pet blogger and that I had plans of blogging about my experience replacing our leash secret. No special treatment here – Lupine just has awesome customer service!
Lupine does honor their lifetime guarantee! Per their guarantee, a replacement (collar, leash, other pet gear) will be sent if your original was “accidentally damaged during normal pet-related activities, even chewing accidents”!
I really can’t say enough good things about Lupine, especially their leashes. Their designs are really cute, but more importantly the products are well made – and you can’t beat their guarantee!
You can purchase Lupine products online through their website, through numerous other online realtors, and in some local stores.
13 Comments
I love reading about companies that honor their policies as it proves that they are customer friendly and in the end it pays off. Lupine is an amazing company and I love their products although I use a different harness from another company for Layla which has been fantastic.
I don’t use Lupine harnesses currently either, but I LOVE their leashes. I’ve been using one of their leashes for over 13 years now and it’s still going strong!
I always appreciate companies that honor their guarantees. Though, for the most part, when I purchase something, I sort of assume that the company eventually might not be around. That said, I had a great experience with some of them. I’m glad that Lupine is one of those.
I have to say that I have no idea what brand my dog’s leashes are–but so far, they help up.
Lupine has been around for longer than I’ve had my two dogs! I got my first Lupine stuff when Kit was a puppy, over 13 years ago now, and still use the same leash daily.
WOW! Lupine is a great company. I didn’t realize they have a lifetime guarantee on their products. I’ll have to remember that one. Really good information. Henry’s due for a new leash. I’ll get him a Lupine new one. He has a couple. I’m sharing this article with all my dog parent friends.
Thanks for sharing! 🙂 Lupine is great, but I especially love their leashes. They are lightweight, which is great for small dogs, but strong/sturdy too. And the handles are comfortable.
Wow, I am impressed. Well done Lupine on you excellent service and prompt customer attention. I will share this post because Customer Service matters now more than every.
For sure! Thanks for sharing 🙂
This is fantastic to hear! I know having had Siberian Huskies, I was always looking for leashes and harnesses that were well-made and could withstand the pull/pressure of an excited Husky (or five!) I would certainly be checking out Lupine if my pups were still here, and would certainly check them out if I were to one day be lucky enough to have another furry best friend in my family. Thanks for sharing this excellent review!
Thanks! 🙂 I only have my two small dogs but I know people with larger dogs seem to love Lupine too. Kit pulls when he gets excited and his leash has held up really well for over 13 years now. I use a different brand for harnesses, but I think Lupine leashes will always be my favorite.
That is a HUGE draw – especially for people that are welcoming a young puppy into the house. We all know that puppies tend to put everything they can in their mouths and the leash is no exception! Lucifer went through a couple of leashes before we finally got him through the “chew on everything” phase hahaha
Right!? My Fenrir was especially bad with chewing on stuff when he was a pup. I was so thankful that Lupine replaced his leash when he chewed it in half.
What a beautiful product! Strength is so important – we found that out the hard way when Icy’s leather leash just snapped while we were walking her! She pulled hard, the leash just snapped in half, and she ran across the street! Thankfully, there weren’t any cars coming close by at that moment. I no longer buy leashes & collars just because they’re pretty. It’s great that this company replaced the leash for you, that’s a stand-up company!